Disneyland Halts Annual Passholder Payments During Closure

When Disneyland first closed it's doors on March 14th due to the coronavirus pandemic, we reported that annual passes will be extended for the number of days the park remains closed as monthly payments continue.

However, Disneyland will now halt all annual pass payments, according to Daily News.

Disneyland will halt annual pass payments for passholders who have paid for a full year and those on the monthly payment plan while theme park remains closed.

The change to the annual passholder payment policy was posted as update to the Disneyland website. The website states:

This is a truly unprecedented time for all of us, and we want to thank you for your patience as we work through the many details related to the temporary closure of the theme parks. We recognize this may be a challenging time, so we wanted to share how we will assist our Annual Passholders.

Disney goes on to explain how the different types of pass payments will be handled.

If you are an Annual Passholder who has paid in full:
As previously announced, all active Disneyland Resort Annual Passholders who have paid for their Passports in full will automatically have their Passport expiration date extended due to theme park closures to provide additional access opportunities at the end of the Passport term. The new expiration date will be reflected on the Annual Passholder’s Passport account prior to the reopening of the theme parks. As an alternative, in lieu of an extension of their Passports, Passholders who have paid in full may choose to receive a partial refund for the theme park closure period. Information will be provided soon on how to choose this option.
If you are an Annual Passholder on the Monthly Payment Plan:
Effective April 5, 2020, we will automatically stop and waive all upcoming monthly payments while the theme parks are closed. We will also retroactively refund payments made between March 14 through April 4, 2020. Payments will resume on the Passholder’s regularly scheduled payment dates once the parks reopen. Please note, Passport expiration dates will not be extended and Passports will expire upon their originally scheduled expiration dates. As an alternative, Guests who are paying for Disneyland Resort Annual Passes using our monthly payment program may choose to have their monthly payments postponed starting with payments due April 5 through the park closure period, and then resumed on the Passholder’s regularly scheduled payment date once the parks reopen. Postponed payments will be collected in the months following the end of the Passholder’s currently scheduled payment term. The Passport expiration date will be extended due to the theme park closures to provide additional access opportunities at the end of the Passport term.

They also stated that the new expiration date for passes will be reflected on the Annual Passholder's Passport account prior to the reopening of the theme parks.

For any Passholders that have more questions, you can contact Annual Passholder Member Services at (714) 781-7277.

Photo credit: DAVID MCNEW/AFP via Getty Images

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